1. How knowable are the steps?
What is the mismatch between the conceptual model (plan) and the observed reality? The greater the impact of this mismatch the more appropriate it is to navigate the uncertainty using probes and experiments. Experiment to invalidate your hypothesis, look for weak signals and sense widely.
We crave certainty and create certainty even when none exists, the more unknowable the domain that we are working in the more we need to probe.
2. What are you optimising for?
Value Flow – optimising for delivering a fit for purpose product/services to the customers
or
Cost – optimising for the unit cost
This decision will impact your organisational design.
When we optimise for value flow we end up with service aligned organisational structure everyone in this structure understands the connection between the work and the external customer and works to complete the work, that is it is delivered to the customer. The work item is the first class citizen and the people in the organisation serve it by delivering the service it requires to reach the customer.
When we optimise for cost utilisation we end up with functional excellence and each team/department is focused on optimising their ability to do their part and serve the boss. This organisational structure is the most common we are trained to expect hierarchical structures and functional silos where we manage up and down the hierarchy, but the
3. How stable is the value over time?
When the value (market share) of your product or service decays and the customers have a choice of where they go. Faster organisation provides the opportunity to learn quickly, deliver incrementally and tune the product/service based on customer feedback
Faster Organisation is for you if you need to optimise for value flow in changing markets.
Three Steps to a Faster Organisation
- Visualise your value flow, download the guide below.
- Measure the flow efficiency, see Flow Efficiency
- Tackle the sources of delay
{{cta(‘3855d6b4-b18f-4538-8d9c-c5efad72c7e9’)}}
Related Content
Organisational Agility Training
We founded Value Glide because we are passionate about helping organisations like yours accelerate their agility and grow faster.
