Course Booking Terms and Conditions
Terms & Conditions effective
In these Conditions, the following expressions shall have the following meanings:
Value Glide means Value Glide Limited.
The Client means the person, company, or other legal entity identified as providing a request to Value Glide to supply Services.
Services mean the services to be provided by Value Glide to the Client under the terms of the contract, and “Services” shall be construed accordingly.
Confirmation Date means the date when all the following apply:
- A request to supply Services has been received from the Client by Value Glide
- Value Glide has confirmed to the Client that the Services requested are available and the price is correct.
- Payment has been received, or an alternative payment method has been agreed.
Contract means the contract between Value Glide and the Client under which the Services are to be supplied by Value Glide to the Client following these conditions.
Working Day means every day of the week apart from Saturday, Sunday, and statutory holidays.
Month means a calendar month.
Week means seven consecutive days.
Intellectual Property includes all training materials, course manuals, inventions, patent applications, granted patents, registered and unregistered designs, copyright works, trademarks, and confidential information.
Unless otherwise agreed by Value Glide in writing before agreement by the Client to these Terms and Conditions, the Client agrees that the provisions of these Terms and Conditions shall constitute all of the provisions relating to the Services to be provided to the Client by Value Glide. No other terms and conditions shall be accepted.
The price payable for the Services shall be the list price of Value Glide at the Confirmation Date unless otherwise stated.
Value Glide reserves the right to increase the price from that advertised on the website or in other forms at our discretion and for any reason before the Service commencement.
Where this affects the price payable by the Client and the customer has made payment of the previously advertised price (not including Purchase Orders and Reservations) and does not wish to proceed at the increased price, a full refund will be payable.
Unless explicitly stated, the price does not include travel, accommodation, meals, or other related expenses.
All prices are exclusive of Value Added Tax, and this will be charged at the appropriate rate.
4. Terms of Payment
Value Glide shall invoice the Client in the manner as set out in the Statement of Work or, if not specified, monthly in arrears.
Where the Services relate to providing a training course, payment is required no later than 25 Working Days before the course start date. Special arrangements may be separately agreed upon in the case of late bookings.
Where pre-agreed by Value Glide, payment may be agreed upon by Purchase Order. Where payment by Purchase Order is agreed, these Terms and Conditions shall remain in full force. No variation to these Terms and Conditions is accepted by Value Glide on Services, whether detailed by the Customer within the Purchase Order or by another means without specific acceptance by Value Glide in writing. Where an agreement has not been provided in writing, any additions or variations to these Terms and Conditions shall be null and void.
Value Glide shall invoice the Client on completion of the milestones in the manner as set out in the Statement of Work or, if not specified, monthly in arrears.
The Client shall pay each invoice submitted by Value Glide within 30 days of the invoice date, and in full and in cleared funds to a bank account nominated in writing by Value Glide, and time for payment shall be of the essence of the contract.
All amounts payable by the Client under the Contract are exclusive of amounts in respect of value-added tax chargeable for the time being (VAT). Where any taxable supply for VAT purposes is made under the Contract by Value Glide to the Client, the Client shall, on receipt of a valid VAT invoice from Valuev Glide, pay Value Glide such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.
If the Client fails to make any payment due to Value Glide under the Contract by the due date for payment, then the Client shall pay interest on the overdue amount at the rate of 4% per cent per annum above Lloyds Bank Plc base rate from time to time. Such interest shall accrue daily from the due date until the actual payment of the overdue amount, whether before or after judgment. The Client shall pay the interest together with the overdue amount.
The Client shall pay all amounts due under the contract in full without any set-off, counterclaim, deduction, or withholding (except for any deduction or withholding required by law). Valu Glide may, at any time, without limiting its other rights or remedies, set off any amount owing to it by the Client against any amount payable by Value Glide to the Client.
5. Training Courses
Value Glide provides training in conjunction with selected Training Providers. To the best knowledge of Value Glide, these Training Providers are suitably qualified and accredited to deliver the training courses offered.
The contents of course schedules are intended for general guidance only and do not form any part of a contract. Value Glide reserves the right to make any reasonable variations public and in-house courses, including the content and location of the courses, without notice.
The indication of course availability and location shown on the Value Glide website is for general guidance and does not form any part of a contract. Please contact Value Glide before making any travel or accommodation arrangements, as Value Glide will not be liable for any action you may take in reliance on the information.
It is the Client's responsibility to ensure that the delegates meet the course's prerequisites on which they are booked and that the course content meets their requirements.
Value Glide will perform the Services with reasonable skill and care. Any other conditions or warranties, whether express or implied, as to the quality of the Services are hereby expressly excluded.
Unless otherwise indicated, all courses are delivered solely in English, and all delegates must be sufficiently proficient in the English language before attending a course.
For courses not exclusive to one Client, Value Glide and its Training Providers reserve the right to refuse admission to the training premises by any person whom they consider in their absolute discretion to be unsuitable for admission onto the training premises or to remove any such person after the commencement of a course.
6. Cancellation, Transfers, and Substitutions concerning Training Courses
These Terms and Conditions of booking and the cancellation and refunds policy (together, the “Conditions”) shall apply to a learning Event organized and administered by Value Glide Ltd (“we”, “our”, or “us”) and made available to the participant (“you” or “your”).
We recommend that multiple people from your organization participate in the training to enable shared reflection and apply the learning to your context. Colleagues attending together increase the efficiency and sustainability of the teaching and the value of your investment.
Upon payment of the fee in cleared funds, you may:
Participate fully in the Event and receive
- Student workbook.
- Where the course requires a certification exam, the booking fee includes your first exam attempt.
- Highly experienced and qualified trainer.
- After class, access the trainer for any questions or support as needed on the course topics.
Cancellation by you
We offer a 100% refund if you cancel your place more than 15 working days before the event. We do not offer a refund for cancellations less than 15 working days before the event, but you can transfer your place.
Cancellation by us
We reserve the right to postpone or cancel this event if there are insufficient registrations or if presenters cannot attend. When Value Glide cancels the Event, we will notify you before the event with a full refund option.
Changes by us
We may change instructors to qualified alternative instructors.
Please note that the Events can be subject to changes in date and or venue. We recommend that you make changeable and refundable accommodation or transport bookings. We will not be responsible for any incurred costs.
If the performance of our obligations as set out in these Conditions shall be delayed by a Force Majeure event, then we shall have the right to suspend without liability further performance of our obligations until such time as the cause of delay shall no longer be present.
7. Warranties and Liabilities
Whilst we shall use reasonable skill and care regarding organising and providing the Event, we do not guarantee that you will receive any particular outcome or result regarding your attendance at the Event.
Under no circumstances shall our liability to you arising out of or in connection with these Conditions exceed the total amount payable by you to us in respect of the booking fee. To avoid doubt, our liability to you shall not extend to any indirect or consequential loss or damage suffered or incurred by you.
Notwithstanding the above, we do not exclude or limit our liability for the following:
Personal injury (including sickness and death) to the extent that such injury results from the negligence or wilful default of our employees or us; or
Fraud or fraudulent misrepresentation; or any breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
any other liability to the extent the same cannot be excluded or limited by law.
We reserve the right to vary the event program at any time.
We are not responsible for the views or opinions of instructors, session leaders, or other participants.
8. Force Majeure
For the purposes of these Conditions, a Force Majeure event shall mean an event beyond our reasonable control, including but not limited to strikes, lock-outs or other industrial disputes (whether involving a parties workforce or any other party), failure of a subcontractor to perform, failure of a utility service or transport network, power failure, telecommunication failure or internet failure, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, fire, flood, storm.
9. Data Protection and Confidentiality
We need to hold the information you provide to us for administrative and operational purposes. Summary information, including personal information such as contact details, will be provided by us to trainers. The personal information you provide may also be made available to organisations involved in administering, organising, or supporting the Event, including organisations outside the Euro unity.
You now consent to the processing, disclosing and transferring of your personal information for the above purposes.
We will only use your personal information after the Event for direct marketing. We will send you information about our offers, training or other valuable articles to help you practice what you have learnt. You can at any time withdraw this consent by unsubscribing from the emails.