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SRE Foundation (SREF) ℠

Introduces a range of practices for improving service reliability through a mixture of automation, working methods and organizational re-alignment. Tailored for those focused on large-scale service availability.

SREFoundation-scaled

 

Overview

The SRE (Site Reliability Engineering) Foundation℠ course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.

 

The course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organization involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s).

 

Trustpilot

The course was developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.

 

This course positions learners to successfully complete the SRE Foundation certification exam.

 
Learning Goals

The learning objectives for the SRE Foundation course include a practical understanding of:

  • The history of SRE and its emergence at Google
  • The inter-relationship of SRE with DevOps and other popular frameworks
  • The underlying principles behind SRE
  • Service Level Objectives (SLO’s) and their user focus
  • Service Level Indicators (SLI’s) and the modern monitoring landscape
  • Error budgets and the associated error budget policies
  • Toil and its effect on an organization’s productivity
  • Some practical steps that can help to eliminate toil
  • Observability as something to indicate the health of a service
  • SRE tools, automation techniques and the importance of security
  • Anti-fragility, our approach to failure and failure testing
  • The organizational impact that introducing SRE brings
What Attendees Get
  • Sixteen (16) hours of instructor-led training and exercise facilitation
  • Learner Manual (excellent post-class reference) including:
    • Course slideware
    • Value Added Resources
    • Glossary
  • Participation in exercises and discussions designed to apply concepts
  • Case stories
  • Access to additional sources of information and communities
Topics Covered
  • Course Introduction
    • Course Goals
    • Course Agenda
  • Module 1: SRE Principles & Practices
    • What is Site Reliability Engineering?
    • SRE & DevOps: What is the Difference?
    • SRE Principles & Practices
  • Module 2: Service Level Objectives & Error Budgets
    • Service Level Objectives (SLO’s)
    • Error Budgets
    • Error Budget Policies
  • Module 3: Reducing Toil
    • What is Toil?
    • Why is Toil Bad?
    • Doing Something About Toil
  • Module 4: Monitoring & Service Level Indicators
    • Service Level Indicators (SLI’s)
    • Monitoring
    • Observability

 
  • Module 5: SRE Tools & Automation
    • Automation Defined
    • Automation Focus
    • Hierarchy of Automation Types
    • Secure Automation
    • Automation Tools
  • Module 6: Anti-Fragility & Learning from Failure
    • Why Learn from Failure
    • Benefits of Anti-Fragility
    • Shifting the Organizational Balance
  • Module 7: Organizational Impact of SRE
    • Why Organizations Embrace SRE
    • Patterns for SRE Adoption
    • Sustainable Incident Response
    • Blameless Post-Mortems
    • SRE & Scale
  • Module 8: SRE, Other Frameworks, Trends
    • SRE & Other Frameworks
    • SRE Evolution
  • Additional Sources of Information
  • Exam Preparations
    • Exam Requirements, Question Weighting, and Terminology List
    • Sample Exam

Who will benefit?

Leading SAFe class

The target audience for the DevOps Leader course are professionals including:

  • Anyone starting or leading a DevOps cultural transformation program
  • Anyone interested in modern IT leadership and organizational change approaches
  • Business Managers
  • Business Stakeholders
  • Change Agents
  • Consultants
  • DevOps Consultants
  • DevOps Engineers
  • IT Directors
  • IT Managers
  • IT Team Leaders
  • Lean Coaches
  • Practitioners
  • Product Owners
  • Scrum Masters
  • System Integrators
  • Tool Providers
What our customers are saying
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Scaled Agile Framework is a large framework which is explained in a systematic way with good examples with plenty of interactive lessons. —J Leonard, Oracle. ValueGlide_transparaent.png
I gained these valuable insights from the course Variability is critical and must be embedded and maintained as long as possible, viable. There is a lot to process. If your organisation is considering an Agile at Scale, I recommend you take this course to get a high-level overview of SAFe. - T Maddick Value Glide
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