Kanban Systems Improvement Course

Go beyond the board. Build a resilient, continuously improving delivery system.

The Kanban Systems Improvement (KSI) course is designed for professionals who have a foundational understanding of Kanban and are ready to take their knowledge to the next level.

In this course, you’ll learn how to evolve your Kanban system to meet the growing needs of your organization—scaling across teams, services, and portfolios. It’s not just about visualizing work; it’s about managing flow, driving measurable improvement, and enabling adaptability at every level.

Whether you’re an Agile coach, delivery manager, team lead, or transformation leader, KSI gives you the tools and techniques to design, operate, and evolve Kanban systems with predictability, performance, and purpose.

How to analyze and improve flow using data-driven techniques
How to design feedback loops for better coordination and decision-making
Methods to manage dependencies, service levels, and classes of service
How to scale Kanban across multiple teams and organizational layers
Practical tools for evolutionary change and system resilience
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Overview Prerequisites FAQs

The Kanban Systems Improvement course goes beyond the basics—equipping you with the skills, tools, and the approach to scale Kanban, manage complexity, and lead sustainable change.

You’ll leave the KSI course ready to not just manage work—but to optimize how work flows across your organization.

Master Flow-Based Delivery Learn how to identify blockers, reduce delays, and accelerate throughput using proven flow metrics and techniques.

Make Data-Driven Decisions Use measures, lead time analysis, and service level expectations to guide improvement and enhance predictability.

Manage Complexity with Confidence Design and run multiple Kanban systems across services, departments, or entire value streams.

Build Resilience Through Feedback Loops Implement cadences, service delivery reviews, risk assessments, and operations reviews to keep your system adaptive and responsive.

Lead Evolutionary Change Apply change management principles that support cultural buy-in and incremental transformation—without disruption.

Grow Your Career and Credibility Earn the Kanban Systems Improvement credential from Kanban University, and stand out as a leader in Lean and Agile delivery.

Kanban Systems Improvement is an advanced-level course designed for practitioners ready to evolve their Kanban systems.

To ensure you get the most out of the experience, the following prerequisites apply:

  • Completion of the Kanban System Design (KSD) course A foundational understanding of Kanban principles, systems thinking, and the STATIK approach is required. This is essential, as KSI builds directly on the concepts introduced in KSD.
  • Hands-on experience with a Kanban system You should have applied Kanban in your work environment—either on a personal board, team-level workflow, or organizational system.
  • Basic familiarity with flow metrics While not mandatory, it’s helpful to have some experience with lead time, throughput, WIP limits, and cumulative flow diagrams.

Not sure if you're ready? If you’ve completed KSD and actively use Kanban, you’re likely well prepared. Still uncertain? Let’s talk—we’ll help you find the right starting point.

Who Should Enroll in the Kanban Systems Improvement (KSI) Course?

The KSI course is designed for professionals who are already using Kanban and are ready to take their systems—and their impact—to the next level.

If you're working to improve flow, scale Kanban, or manage complex delivery environments, this course is for you.

Ideal for roles such as:

Team Leads, Delivery Managers & Project Managers Who want to reduce delays, improve predictability, and drive performance across teams

Agile Coaches & Change Agents Supporting evolutionary improvement and Agile transformations at scale

Service Delivery Managers & Operations Leaders Managing multiple workflows and service classes across business units

Scrum Masters & Flow Facilitators Looking to enhance Agile delivery with flow-based systems and data-driven improvements

Kanban Practitioners Who have completed the Kanban System Design (KSD) course and are ready to deepen their expertise

If you're ready to move from managing tasks to optimizing delivery flow across services and teams—KSI is your next step.

Who will deliver the Kanban Systems Improvement course?

The Kanban Systems Improvement course is delivered by Accredited Kanban Trainers from Value Glide, one of the leading Kanban consulting and training organizations in the UK and Europe.

Your trainer is not just an instructor—they’re an experienced Kanban practitioner and consultant who brings insight from helping organizations improve flow, reduce lead time, and scale agility across teams and services.

Who is the certifying body for the Kanban Systems Improvement course?

The Kanban Systems Improvement (KSI) course is certified by Kanban University—the global authority on the Kanban Method.

Founded by David J. Anderson, Kanban University sets the standard for high-quality Kanban training, coaching, and professional development worldwide.

When you complete the KSI course through an accredited provider like Value Glide, you’ll receive:

  • An official Kanban University Certificate of Completion
  • Recognition as a Kanban Management Professional (KMP) when combined with the Kanban System Design (KSD) course
  • A listing in the Kanban University credential directory (you can opt out)

Kanban University certification is globally respected and trusted by enterprises seeking to build capability in modern, flow-based delivery systems.

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