Certified Agile Service Manager®


Adopting DevOps and agile culture increases customer value and delivers greater business performance in a fast-paced, disruptive world. Organizations fully embracing DevOps and agile practices see higher rate of revenue and profit growth, and are more likely than their mainstream counterparts to be growing their businesses at a faster rate.

To maintain the highest quality learning for our community, DevOps Institute Certifications expire two years from the date of completion. Members can maintain their certification by participating in the Continuing Education Program and earning Continuing Education Units through participation in learning opportunities.


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             Who will benefit?

The target audience for the CASM course is:
● Practice owners and process designers
● Developers who are interested in helping make processes more agile
● Managers who are looking to bridge multiple practices into a DevOps
● Employees and managers responsible for engineering or improving process
● Consultants guiding their clients through process improvement and DevOps
● Anyone responsible for:
○ Managing process-related requirements
○ Ensuring the efficiency and effectiveness of processes
○ Maximizing the value of processes


What will you get 

● Sixteen (16) hours of instructor-led training and exercise facilitation
● The Agile Service Management Guide (pre-class resource)
● Learner Manual (excellent post-class reference)
● Participation in unique hands-on exercises designed to apply concepts
● Sample exam and exam requirements guidelines
● Access to additional sources of information and communities

Certification Exam

Successfully passing (65%) the 60-minute exam, consisting of 40 multiple-choice
questions, leads to the candidate’s designation as a Certified Agile Service Manager.
The certification is governed and maintained by the DevOps Institute.


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