Bottom line for that client Like anything, a little knowledge can be dangerous. Here is a report from one individual at that client...

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I read and reviewed the books. But I didn't get it. I had to attend a workshop by Haydn Shaughnessy & Fin Goulding to understand what Flow is all about.

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a case study on evidence based management for agility for freeing up capacity

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What is "the system" anyway? Do we ever understand it really?

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