I read the books. I reviewed the books. But I didn't get it. I had to attend a workshop to understand what Flow is all about. And it was so good I went again, this time seeing both Fin Goulding and Haydn Shaughnessy in action. understand your customers more. Stop filling the funnel, try Flow!

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A blog post on executive leadership inspired by conversation with Angie Main, Andrzej Zińczuk, Andy Carmichael, Ben Maynard, Bjarte Bognes, Brendan Wovchko, Charles Bradley, Daniel Doiron, Daniel Vacanti, Dave Snowden, Dave West, David Dame, Don McGreal, Erich R. Bühler, Erik Weber, Fin Goulding, Haydn Shaughnessy, Jackie Thoms, Jill Graves, John Seddon, Kurt Bittner, Laurens Bonnema, Liz Keogh, Mark Noneman, Marshall Goldsmith, Mike Burrows, Nader Talai, Ron Eringa, Steve Porter, and Thomas Power

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Kanban for Complexity™ is itself on an empirical Direction of Travel, and it is designed to support the Cynefin™ Sense Making Framework’s complicated (domain of experts) & complex (domain of emergence) domains, regardless of the type of knowledge work, regardless of whether (customer and/or knowledge) value can be delivered in 4 weeks or less.

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Service delivery, work item types, classes of service, cadence, kanban, visualising the flow

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