Over the past 10 years, Kanban has driven significant gains in on-time delivery of professional services work. Organizations using Kanban have achieved results such as a 400% increase in delivery rate, and 50% to 90% drops in lead time
The time has come to manage portfolios, strategy, and daily activities in alignment with this improved delivery capability. Your business is an ecosystem of interdependent services, each of which can be improved. Your organization can reach a new level of coordination and agility to respond rapidly to changing market conditions.
The Enterprise Services Planning (ESP) management training program uses Kanban and a full range of complementary techniques to foster a more predictable and fit-for-purpose organization.
Master the highly challenging environment of professional services work by learning:
- how to select work items
- when to schedule them
- in which order to sequence them
- when there is capacity to take on more work
- how to manage dependencies
- how to plan, track, and evaluate results
- how and when to improve
Enterprise Services Planning (ESP) is a management system for enterprise-wide alignment with better visibility, communication and collaboration. Using Kanban and data-driven decision methods, navigate the ever changing landscape of customer demand, dependencies and risk. Deliver better business agility without loss of management control.
The 5-day program is recommended for managers at all levels in order to create optimal coordination throughout the organisation.