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How to use WIP to pull work?

[fa icon="calendar'] 2017-08-23 22:05 / by Nader Talai posted in Scaled Agile Framework, value stream, Predictability, visualised work

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Cumulative Flow Diagram

Is one of the key diagrams to help you manage the work better. A question that we are asked frequently and need to answer is 

When can we deliver?

The question that we should ask ourselves and we don't is

When should we start the work?

A Cumulative Flow Diagram will enable you to answer, "When should we start the work?" Create a spreadsheet as follows

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Is your service delivery predictable?

[fa icon="calendar'] 2017-08-17 21:33 / by Nader Talai posted in Growing Agility, Predictability, visualised work

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Work item arrival rate, work item departure rate, work item ageing are key factors to consider for faster service delivery or project delivery.

When we start work as soon as it arrives irrespective of our availability work items age and the number of work items in progress grow resulting in longer lead time which causes dissatisfaction.

Faster Organisation: The quickest way to deliver a work request is to start it when we have availability to work on it usually this means delaying starting it.

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How To Map The Sources of Demand

[fa icon="calendar'] 2017-07-27 07:30 / by Nader Talai posted in kanban, value stream, visualised work

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This post outlines the workshop format we use to make the work visible, visualised work. In this workshop, we use the diverge and converge pattern that is we work individually first to come up with a diverse set of the sources of demand then collaborate together to converge on the agreed set. 

One of the first steps for managing the work and not the worker is to visualise the value stream and make the invisible work visible. This post supplements the Kanban Mapping guide and is part of the value stream mapping workshop.

 

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What is in this post, how to visualise your current value flow

  • Sources of Demand
  • Knowledge discovery steps
  • Identify the sources of dissatisfaction

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